Have an old energyplus Argos card?
Here’s what you need to know:

  • You can still use the points on your old card until 30th August 2018. So make sure you spend your balance before then, as any credit left on the card after this date will be lost.
  • Your card can still be used in any of over 880 UK Argos stores before the 31st August 2018 as full or part payment for any items. Remember this card cannot be used online or over the phone.
  • Your last SSE award to this card was in November 2017. Any awards from SSE after this date will be put on your new card as long as you are still on the energyplus Argos tariff.
  • All top-ups purchased after February 2018 will be added to your new card. Make sure you register your new card on our website so you can purchase any additional top-ups online.

If you’ve lost your old card, click here to request a new one. Please include your full name, address and postcode, contact number and SSE account reference, this can be found on your bill. We’ll then send you a replacement.

Have a look at our FAQs below for more information:

What do I do if I've lost my card?

It depends what your card looks like...

If the card you are referring to looks like this and the card number began with 633547, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. 

 

If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help. The balance of this card will need to be spent by 31st August 2018 at which time it will expire and any un-spent value will be lost. 

If the card you are referring to looks like this and the card number on the back began with 10000. Please log in and report the card as lost or stolen via the online contact form. 

If you are struggling to log in, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

Where can I spend my energyplus Argos card?

It depends what your card looks like...

If your card looks like this and the card number begins 633547, it can only be used in Argos stores in the UK. The balance on this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent credit will be lost. 

If you’ve lost, or misplaced your old card, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

If your card looks like this and the card number begins with 10000, this card can be used at argos.co.uk, via the Argos App or in any UK Argos store.

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

How do I check the balance of my energyplus Argos card?

It depends what your card looks like...

If your card looks like this and the card number begins with 633547, the card balance can be checked via our automated service on the energyplus Argos helpline on 0345 640 0881* option 2, or it can be checked in any one of 880 UK Argos stores. Please remember, this card can only be used in-store at Argos. The balance on this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent credit will be lost.

If you’ve lost, or misplaced your old card, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

If your card looks like this and the card number starts with 10000, please log in to your account and your balance will be automatically provided to you on the 'Account Summary' page.

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

What if I want to buy something for more than I have on my energyplus Argos card?

Your energyplus Argos card can be used as either full or part payment at Argos, meaning you can use another payment type in addition, to purchase your item. To see all payment types Argos accept click here.

If your card looks like this and the card number starts 633547, it can only be used in-store in UK Argos stores. The balance on this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent credit will be lost.

If you’ve lost, or misplaced your old card, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

If your card looks like this and the card number starts with 10000, this card can be used at argos.co.uk, via the Argos App or in any UK Argos store.

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

I have an old card - what should I do with it?

It depends what your 'old' card looks like...

If your card looks like this and the card number starts 633547 it is your 'old' card and it can only be used in Argos stores in the UK. The balance on this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent credit will be lost.

If you’ve lost, or misplaced your old card, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

If your card looks like this and the card number starts with 10000, this is your 'new' card so keep it safe. This card can be used at argos.co.uk, via the Argos App or in any UK Argos store. You’ll continue to receive quarterly awards as long as you remain a customer on the energyplus Argos tariff. You can also make top-up purchases to this card at a 10% discount via the energplusargos.co.uk website, you’ll need to register your new card on this website to purchase top-ups.

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

Can I transfer points from card to card?

If you’ve been sent a replacement card, any value on your previous card will be transferred to the replacement one.

If you have two card types, an old card and a new one, the values can’t be transferred between the card types.

Old Card Type

Your old card will look like this and the card number begins 633547. The balance on this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent credit will be lost.

If you’ve lost, or misplaced your old card, click here to raise a query. Include your full name, address with postcode, contact number and email address. We’ll look into it and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

New Card Type

If you’re still on the SSE energyplus Argos tariff you will have been sent a new energyplus Argos card in February 2018. The card will look like this and the card number starts with 10000. This card can be used at argos.co.uk, via the Argos mobile App or in any UK Argos store. 

If you didn’t get a new card and think you should have, click here to let us know. Include your full name, address with postcode, contact number and email address. We’ll look into it and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

Why doesn’t my card work online?

If your card looks like this and the card number starts 633547 it is an 'old' type card and can’t be used online. It can be used in any one of over 880 UK Argos stores as full or part payment. To use in-store simply present the card to the cashier at the till. The balance on this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent credit will be lost.

If you’ve lost, or misplaced your old card, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

However, if your card looks like this it is a 'new' type card and it can be used on the argos.co.uk website, via the Argos App or in any UK Argos store. To use your new energyplus Argos card online, input the card number and PIN on the payment page of argos.co.uk when prompted. To use your energyplus Argos card in-store simply present the card to the cashier at the till.  The value of your purchase will be deducted from the value of the card.

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

Why do I have two energyplus Argos cards and what is the difference?

If you’ve been a customer of the SSE energyplus Argos tariff for a number of years, it’s likely you’ll have two cards. The new card is being issued to you in February 2018. Please see below details for each card:

Old Card type

Your old card will look like this and the card number starts with 633547. This old card can only be spent in UK Argos stores. The balance of this card will need to be spent by 31st August 2018. After this date, it will expire and any un-spent value will be lost. The last SSE quarterly award to your old card was completed in November 2017 so any awards from SSE after this time will be allocated to the 'new' card. This will have been sent to you in February 2018 provided you were still a customer of the SSE energyplus Argos tariff. Any top-up purchases made after February 2018 will only be loaded to your 'new' card.

If you’ve lost, or misplaced your old card, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

New Card type

If you are currently an SSE energyplus Argos tariff customer you’ll have been sent a 'new' energyplus Argos card.  It will look like this and the card number will start with 100000. This new card can be used at argos.co.uk, via the Argos App or in any UK Argos store. All future SSE quarterly awards after November 2017 will be loaded to this new card. Any top-ups you buy will be loaded on this card, you’ll need to register the card on this website to do this. 

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

Why can't I access my account on the website anymore?

The energyplus Argos website has been updated. If you’re currently on the SSE energyplus Argos energy tariff you’ll have been sent a letter and new card in February 2018. You can register your card on the new site energyplusargos.co.uk. If you left the energyplus Argos tariff before February 2018 you won’t have been sent the new card. The new benefits and awards are only available for current energyplus Argos tariff customers.

If you didn’t receive a new card and think you should have, click here to raise a query. Please include your full name, address and postcode, contact number and email address. We’ll then investigate your query and come back to you within 5 working days. If you’re still having problems, you can call our energyplus Argos helpline on 0345 640 0881* and we’ll be happy to help.

How do I find out information about my energy tariff and usage?

Call SSE directly on 0345 071 9710 (open from 8am to 8pm Monday to Friday and from 8am to 2pm on Saturday) and they’ll be happy to answer any questions relating to your tariff, bill, usage or anything else to do with your Energy account

See the full Terms and Conditions for the reward scheme with the old card here.